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The Plantronics EncorePro HW520 headset is one of the most popular headsets when it comes to call centers and offices where employees need to focus on callers and not be distracted by background noise. Built with laser-welded construction, the HW520 is made to last and be comfortable for 8+ hour shifts.

Ideal to reduce noice level in call centers

With numerous agents talking on the phone at the same time, call centers typically offer users dual-ear headsets which serve two purposes. First, by having both ears covered, the user can hear more clearly and focus better on their calls. This improves call efficiency, because you don’t need to ask for information to be repeated and agents won’t take down incorrect information when taking orders. Second, when you cover both ears with a Plantronics binaural headset, you will significantly lower the overall volume of the call center, because users no longer have to talk over each other.

True stereo

These are hi-fi headsets that have separate channels to each speaker allowing different sounds to be heard while listening to music or movies.

USB or RJ9

Quick Disconnect cord offers the freedom to easily walk throughout the office without removing the headset. Select from USB and RJ9 configuration.

HW520 EncorePro Headset Features:

• Plantronics binaural headset helps you hear in loud environments
• Freeing your hands for typing and writing, increases productivity
• Designed with quality and comfort being the focal points
• Flexible microphone for optimal voice clarity
• Quick-Disconnect cord allows you to easily walk away from your desk
• Plantronics HW520 uses soft foam ear cushions for all-day comfort
• Laser welded construction for unbeatable toughness